Get a 4.0 in Self-Care

NCTC’s TimelyCare provides access to 24/7 medical and mental telehealth care at NO COST, for current NCTC students and part-time employees. Read through the FAQs below and visit NCTC’s TimelyCare for more information and to get started with accessing TimelyCare FREE telehealth services!

TimelyCare FAQs

TimelyCare Demo Video

NCTC Counseling and Community Resources 

What is TimelyCare? add

A program providing 24/7 virtual telehealth - medical, wellness, and mental health services - to enrolled students and part-time employees at North Central Texas College.

Who can use TimelyCare? add

NCTC Students and part-time employees have access to:

  • Medical
  • TalkNow (mental health/emotional support)
  • Scheduled Counseling
  • Health/Wellness Coaching
What services are available? add

There are four services available 24/7 to NCTC students and part-time employees:

  • Medical: on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more
  • TalkNow: on-demand access to a mental health professional to talk about anything at anytime
  • Scheduled Counseling: scheduled options to speak to a licensed counselor
  • Health/Wellness Coaching: access to a nutritional specialist to help students adopt healthier lifestyle behaviors related to sleep issues, weight management and more
  • Psychiatry: scheduled appointments available through referral from TimelyCare or NCTC Counselor
  • Group Sessions: weekly guided meditation and yoga, plus specialized free sessions throughout the year on topics related to wellness and mental health
How do I register/log in? add

Students and part-time employees can go to NCTC’s TimelyCare page to learn more and/or to activate their free account with their NCTC email address from any web-enabled device (smartphone, tablet, laptop, or desktop PC). From there you will be able to begin using services by phone or video chat/call. Check out this quick, handy TimelyCare video to guide you through registering and accessing free telehealth services!

Or you can search TimelyCare (no spaces) in the Apple or Google app store, then download on your web-enabled device to get started. Using your school email and information, create your free account, and you’re ready to start a visit!

Visit NCTC’s TimelyCare page for more information or call (833) 4-TIMELY for 24/7 assistance from a TimelyCare representative!

How much does a visit cost? add

There is NO COST for enrolled NCTC students and part-time employees.

Can TimelyCare services diagnose COVID-19? add

TimelyCare physicians will virtually assess symptoms and administer frontline care in a contained environment to limit the spread of illness. They will also give recommendations on need for testing vs. self-quarantine, and where to go if testing or further care is needed.

What can I be treated for? add

Our physicians, counselors and health coaches can treat most common, non-emergent conditions, and after talking to you, will decide on the best course of treatment.

  • Cold
  • Sinus infection
  • Influenza (flu)
  • Stress and anxiety
  • Relationships
  • Depression
  • Nutrition
  • Healthy Lifestyle
Can I get a prescription? add

Yes, if the provider deems it clinically appropriate. Referrals may also be made for psychiatric services.